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Troubleshooting

Troubleshooting


Products: Commission, IP-IO , MP-C, MP-V
Functionalities: Engineering
Product version: 2.0, 2.1
3/28/2019

Captured SmartX IP Controller Data Appears in Red Text

arrow1_rotationSolution

You use the Controller List Creator function of the eCommission SmartX Controllers mobile application to scan the tear-off product info label on a SmartX IP controller. In the List Creator view, you note that the captured data appears in red text, indicating that you have duplicated a previous scan. This duplication is also indicated with red text in the originally scanned data set.

Solution

In the List Creator view, delete the duplicate data set by tapping the Delete button

 
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next to each data item. When finished, scan the Data Matrix symbol on the next controller's tear-off product info label.

For more information, see Using Controller List Creator .

  • Using Controller List Creator