The SmartX Sensor or the MP Series controller sensor bus is not operational. The Sensor Bus LEDs on the MP Series controller may indicate that there is no data communication on the sensor bus. An alarm is triggered and presented in the EcoStruxure Building Operation software when a SmartX Sensor goes offline.
When AD is powered by a SmartX AS-P server or SmartX AS-B server, or by a USB power adapter through a USB “Y” cable, the battery indicator shows that the battery does not fully charge up to 100 percent.
The MP Series controller is not visible or not available in the EcoStruxure Building Operation software such as WorkStation. The Ethernet LED on the controller indicates that there is no data communication on the Ethernet port.