The RP Series expansion module or multi-sensor is not operational. The Status LED on the device is not lit, which indicates that the device is not powered by the RP-C Room bus. An alarm is triggered and presented in the EcoStruxure Building Operation software when a device goes offline.
The RP-C controller is not visible or not available in the EcoStruxure Building Operation software such as WorkStation. The Ethernet LED on the controller indicates that there is no data communication on the Ethernet port.
While using the eCommission SmartX Controllers mobile application to edit the properties of an object within a SmartX IP controller, you observe that the properties are grayed, indicating that you cannot edit object properties in a controller that is hosted.