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Products:
Registration Portal
Functionalities:
Registration
Product version:
2024, 7.0, 7.1
10/30/2025
Getting Connect Agent Debug Information
You need debug information to analyse why the crash information is not available on Connect storage server. Debug information is retrieved from the crash log files.
To get Connect Agent Debug Information
In Windows, navigate to \Program Files (x86)\Schneider Electric EcoStruxure\Building Operation x.y\S2ConnectAgent\bin.
Open SE.SBO.S2ConnectESAgent.exe.config or SE.SBO.S2ConnectESCrashCollector.exe.config in notepad (Run as administrator).
For the level value parameter, type DEBUG.
The detailed debug information is retrieved in the crash log files.
Getting Connect Agent Debug Information
System and crash information not available on Connect storage server