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How to

How to


Products: Enterprise Central, Enterprise Server
Functionalities: Engineering
Product version: 2.0, 2.1, 3.0, 3.1, 3.2, 3.3, 2022, 2023, 2024
5/18/2018

Resolving Enterprise Server or Enterprise Central Port Conflicts

You resolve Enterprise Server or Enterprise Central port conflicts so that users can log on to the EcoStruxure BMS.

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The Software Administrator installs with the Enterprise Server and Enterprise Central installation package. You use the Software Administrator to start and stop the server service and configure the ports of the Enterprise Server and Enterprise Central.

Other server settings, for example e-mail service, time, and time zone settings are configured through WorkStation.

Service

The Enterprise Server and Enterprise Central run in the background as Windows services. You start and stop the server services through the Software Administrator or Windows Service. Before shutting down a server, make sure the stop does not negatively affect your site.

Ports

The Enterprise Server and Enterprise Central use HTTP and TCP protocols to communicate with other servers and clients. In the Software Administrator, you configure the port number of each protocol the server listens to when communicating through a specific protocol.

To configure a protocol port number, you first have to stop the running Enterprise Server or Enterprise Central service.

Note:

Port changes you have made using Software Administrator are not automatically updated in the Communication view for EcoStruxure BMS servers.

Database Location

In the Software Administrator, you find the path to the location where the Enterprise Server or Enterprise Central write and store data and objects that are created by either the Enterprise Server, Enterprise Central, or the user.

Enterprise Server and Enterprise Central System Logs

The Enterprise Server and Enterprise Central System logs contain events logged by the Enterprise Server or Enterprise Central. Examples of logged events are startup sequence, port settings, failures, run time, and current server status.

To resolve Enterprise Server or Enterprise Central port conflicts

  1. Start Software Administrator.

  2. On the Enterprise Server or Enterprise Central tab, click the Stop Service button.

  3. Check the HTTP Port , HTTPS Port , and TCP Port boxes to ensure that there are no port conflicts indicated by a red border around the port number box.

  4. If necessary, change the conflicting port number.

  5. Click the Start Service button.

  6. Click OK .

See Also

  • Installation Overview
  • Software Administrator
  • Log On Methods
  • Software Administrator – Enterprise Server View
  • Software Administrator – Enterprise Central View
  • Failed to access the server, a network error occurred