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Troubleshooting
Products:
Commission, IP-IO , MP-C, MP-V
Functionalities:
Engineering
Product version:
2.0, 2.1
3/14/2019
Cannot Connect Using Mobile Device with Data Plan
While using the eCommission SmartX Controllers mobile application on a device having a mobile data plan, you may experience difficulties connecting wirelessly to the SmartX IP controller network.
Solution
On the eCommission application device, activate airplane mode to turn off all radios in the device and then enable WiFi to allow wireless communications.
Connecting to Network of SmartX IP Controllers through WiFi Router