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How to

How to


Products: AD v3
Functionalities: Hardware
Product version: 2.0, 2.1, 3.0, 3.1, 3.2, 3.3, 2022, 2023, 2024
7/22/2021

Performing a Recovery (Factory Reset) of AD v3

You perform a recovery (factory reset) of AD v3 to restore the device to factory default settings.

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AD v3 has a power button that is used to power on the device, to turn off or reboot the device, and to perform other actions.

The power button is located centrally, on the top of the device.

 
action_zoom_plus_stroke Power button
Figure: Power button

The action of the AD v3 power button depends on which mode the device is in and how long the power button is pressed.

Table: Power Button Action

Mode

Power Button

Action

Device turned off

Short press

Device starts

Device turned off

Long press (more than 10 seconds)

Recovery (factory reset)

On home screen

Long press (more than 3 seconds)

Dialog box to turn off or reboot device

SmartX HMI Kiosk open

Short or long press

Message that the action is blocked

App in Kiosk mode a

Short press (less than 3 seconds)

Prompt to enter password to exit app and return to SmartX HMI Kiosk

Any other app open b

Short press

Exit app and return to home screen

Any other app open b

Long press (more than 3 seconds)

Dialog box to turn off or reboot device

Time out (sleep)

Short press (less than 3 seconds)

Wake up

  1. WebStation is typically the app running in Kiosk mode.
  2. Any app not running in Kiosk mode.

Note:

The recovery (factory reset) will erase all user settings.

To perform a recovery (factory reset) of AD v3
  1. Turn off the power to AD v3 and then turn on the power again.

  2. Press the AD v3 power button for more than 10 seconds.

  3. Tap anywhere on the screen to select and highlight RECOVERY .

    Note:

    To cancel and reboot, tap again on the screen to select and highlight REBOOT .

  4. Tap and hold on the screen until the highlight color turns green, and then release.

  • AD v3 Power Button