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How to

How to

Products: AS-B, Edge Server, Enterprise Central, Enterprise Server, AS-P
Functionalities: User Management
Product version: 2023, 2024

Copying the Session ID when Resetting the Password

You copy the session ID so that you can send it to your local Schneider Electric Buildings support team to receive a temporary password.


The session ID is unique for the for this session of WorkStation. You cannot close WorkStation until the password has been reset. If you close WorkStation, before the password has been reset, a new session ID is generated that cannot be used with the temporary password provided by your local Schneider Electric Buildings support team.

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You can reset the administrator password on your EcoStruxure Building Operation servers if you, for example, have locked yourself out.

Your local Schneider Electric Buildings support team provides you with a temporary password for logging on to EcoStruxure BMS so that you can change your administrator password.

For more information, see Password Reset Workflow .

To copy the Session ID when resetting the password
  1. In WorkStation, enter the address to the server.

  2. In the User box , type admin.

  3. Shift-click on the green color in the Schneider logotype "S".

  4. In the session ID dialog box, click the Copy button

    to copy the text string that is the session ID.

Contact your local Schneider Electric Buildings support team and send them the session ID.

  • Administrator Password Reset
  • Password Reset Workflow
  • Setting an EcoStruxure BMS Server to Password Reset Mode
  • Resetting the Password using WorkStation