Use comments to save written information about an alarm. Comments can be added and viewed at any time. A comment is automatically tagged with the user name and a time and date stamp. Useful comments could be the cause of the alarm and how it was taken care of. Information like this can be of great help the next time the same alarm is triggered.
Writing a comment is either voluntary or mandatory. You can configure the alarm so the user is required to write a comment when certain events occur, such as when an alarm is disabled.
When you add a comment to an alarm, an event is created and the comment is added to the Last comment column on the alarm record. Only the last added comment is shown on the alarm record. The last comment is deleted if the alarm goes back to Normal state and then is triggered again.