When configuring an alarm, you define the priority of the alarm. The priority is used to inform the operator of the importance of the triggered alarm. The priority is displayed in the Alarms pane, Events pane, Alarm Views, and Event Views.
You can configure whether a lower number means high or low priority in the EcoStruxure Building Operation software. By default, 0 is the highest priority. The configuration is done on Alarm Control Panel properties and applies to all users and all servers in the system.
You can configure different priority levels for different states of an alarm. The configuration is done on the alarm. The default priority of an alarm is 100. However, you can change this number to any integer between 0 and 999.
For example, you create two alarms, alarm A and B. Alarm A is more critical than Alarm B. Therefore, it is given a higher priority level when the alarm is triggered but a lower priority if the alarm is reset. When both alarms are triggered at the same time, the priority levels of the alarms can guide the operator towards which alarm to work with first. When the problem that triggered the alarm with highest priority is corrected, the alarm goes to the reset state that has a lower priority than the second alarm.