earth_america
user_standard Log on
action_search_stroke
earth_america
Log on to rate and give feedback 1 2 3 4 5 Log on to rate
0
How to

How to


Products: Enterprise Central, Enterprise Server, Software Administrator
Functionalities: Basic Functionality
Product version: 2.0, 2.1, 3.0, 3.1, 3.2, 3.3, 2022, 2023, 2024
5/18/2018

Reinstalling the Enterprise Server

You reinstall the Enterprise Server to replace your current installation with a fresh copy.

Notice

Loss of data

Back up the Enterprise Server before reinstalling the product. ​All​ user settings, database information, and system files related to this product are erased and replaced. For more information, see Backing Up EcoStruxure BMS Servers Manually .

Failure to follow these instructions can result in loss of data.

Show More
action_close

This is an additional solution instead of first manually uninstalling the current product and then installing a new copy.

Notice

Loss of data

Back up the Enterprise Server before reinstalling the product. ​All​ user settings, database information, and system files related to this product are erased and replaced. For more information, see Backing Up EcoStruxure BMS Servers Manually .

Failure to follow these instructions can result in loss of data.

To replace your current version, you start with the installation package of the product you want to reinstall. If the installation package recognizes an earlier installation of the EcoStruxure Building Operation product within the same major and minor version number but lower maintenance number, the installation wizard asks if you want to uninstall the current version before installing this package. 

Note:

Before reinstalling a License Server or Enterprise Server, you must stop related Windows services.

To reinstall the Enterprise Server

  1. Ensure that you have a backup of the Enterprise Server data.

  2. In Windows, disable any anti-virus program.

  3. Double-click the Enterprise Server installation file to start the installation wizard.

  4. Click Yes to confirm that you want to run the EcoStruxure Building Operation installation package.

    Note:

    The Enterprise Server Windows Service is automatically stopped.

  5. Click Next .

  6. In the License Agreement page, make sure that you agree with the End User License Agreement (EULA) and then click I Agree .

  7. In the Installation Folder page, click Next .

  8. Accept the database folder or browse to select another installation folder for the database and then click Next ..

    Important:

    The database folder path can contain up to 140 characters.

  9. Click Next .

  10. In the Installation Type page, select Uninstall current version before reinstalling .

  11. Click Next .

  12. In Communication Ports page, in the HTTP Port box, type the port number the Enterprise Server listens to when communicating through the Hypertext Transfer Protocol.

  13. In the HTTPS Port box, type the port number the Enterprise Server listens to when communicating through the Hypertext Transfer Protocol Secure.

  14. ​In the TCP Port box, type the port number the Enterprise Server listens to when communicating through the Transmission Control Protocol.

  15. Click Next .

  16. In the Windows Service page, select Local system to run the Enterprise Server under the Local system account.

    Important:

    • For security reasons, it is recommended that you run the Enterprise Server service under a custom Windows user account with limited permissions.

    • To run the Enterprise Server service under a custom Windows account, select Custom, enter the domain and user account names, click Verify Account to verify that the account exists, and then type the user account password.

    • To be able to log on to WebStation, the selected Windows user account has to have write permissions to C:\Program Files (x86)\Schneider Electric EcoStruxure\Building Operation X.X\Enterprise Server.

  17. In the License Server Address box, type @ and then type the address to the License Server.

    Note:

    • If the License Server uses a port other than the default port range 27000-27009, type the port number in front of @. For example, 567@localhost.

    • Use a semicolon to separate addresses to different License Servers.

  18. Click Next .

  19. Revise the information on the Summary page and then click Install .

  20. Click Uninstall to remove the Enterprise Server from your computer.

  21. Click Close to confirm the uninstallation of the Enterprise Server.

  22. Click Next.

    Note:

    Click Show details to follow the progress of the reinstallation.

  23. Click Finish .

  24. In Windows, enable any anti-virus program.

See Also

  • Backing Up EcoStruxure BMS Servers Manually
  • Stopping the Enterprise Server Windows Service
  • Reinstallation
  • Products
  • Server Installation Wizard – Configuration Page
  • Installation Wizard – Choose Components Page
  • Installation Wizard – License Server Configuration Page
  • Installation Wizard – Installation Type Page
  • ​Enterprise Server does not Start