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Explicación de procesos

Explicación de procesos


Productos AS-C, AS-B, Enterprise Server, AS-P, Project Configuration Tool
Funcionalidades: Gestión de usuarios
Versión del producto: 1.9
14/12/2016

Resetting the Administrator Password

You reset the administrator password, if you are an administrator. For example if you have locked yourself out of WorkStation. Schneider Electric Buildings support team provides you with a temporary password for logging on to Building Operation and changing your administrator password.

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As a WorkStation administrator, you can change users’ passwords, force users to change their passwords at next logon, or enable and disable the possibility for users to change their passwords.

Passwords are managed at the user account group level. Building Operation applies password changes to all user accounts that belong to the user account group.

Aviso

  • If you are an administrator and have forgotten your password, contact the Building Operation support team.

Aviso

  • To authenticate yourself to the Schneider Electric Buildings support team, you have to state your user name and password, the unique session ID (from the failed logon attempt), and the domain you tried to log on to. To show the session ID you need to press SHIFT and click the WorkStation icon in the WorkStation logon dialog box.

To reset the administrator password

  1. Contact Schneider Electric Support and get a temporary password.

  2. In WorkStation, log on using the temporary password.

  3. Change your password.

Consulte también

  • Password Administration
  • User Account – Summary Tab
  • Wrong Domain, User Name or Password
  • Cómo cambiar la contraseña
  • Password Administration