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How to

How to


Products: Enterprise Server, ​License Administrator, ​License Server, Project Configuration Server, Software Administrator
Functionalities: Engineering
Product version: 1.8
10/13/2016

Restarting the Server Windows Service

You restart the Enterprise Server or the Project Configuration Server Windows service to reset or apply new settings.

Important:

Ensure that you have a working and available Enterprise Server license. A working license is required to start the Enterprise Server. For more information, see Licenses .

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​The Software Administrator installs with the Enterprise Server and the Project Configuration Server installation package. You use the Software Administrator to start and stop the servers services and configure the ports of the Enterprise Server, or the Project Configuration Server.

Other server settings, for example e-mail service, time, and time zone settings are configured through WorkStation or WorkStation for Projects.

Service

The Enterprise Server and the Project Configuration Server runs in the background as a Windows service. You start and stop the server services through the Software Administrator or Windows Service. Before shutting down the server, make sure the stop does not negatively affect your site or project.

Ports

The Enterprise Server uses HTTP and TCP protocols to communicate with other servers and clients. The Project Configuration Server uses the HTTPS protocol. In the Software Administrator, you configure the port number of each protocol the servers listens to when communicating through a specific protocol.

To configure a protocol port number, you first have to stop the running Enterprise Server or Project Configuration Server services.

Note:

Port changes you have made using Software Administrator are not automatically updated in the Communication view for SmartStruxure servers.

Database Location

In the Software Administrator, you find the path to the location where the Enterprise Server and the Project Configuration Server writes and stores data and objects that are created by either the Enterprise Server, the Project Configuration Server, or the user.

Enterprise Server System Log

The Enterprise Server System log contains events logged by the Enterprise Server. Examples of logged events are start up sequence, port settings, failures, run time, and current server status.

To restart the server Windows service
  1. In the Software Administrator , click the tab of the server that you want to restart.

  2. Click Stop Service .

  3. Click Start Service .

  • Software Administrator
  • Software Administrator – Enterprise Server View
  • Software Administrator – Project Configuration Server View
  • Starting the Enterprise Server Windows Service
  • Starting Software Administrator
  • ​Enterprise Server does not Start
  • Project Configuration Server does not Start