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How to

How to


Products: ​License Administrator, ​License Server
Functionalities: License Management
Product version: 3.0, 3.1
1/30/2020

Viewing Diagnostic Information

You view all licenses and the license details located on the License Server, WorkStation, client tool, or Enterprise Server. This diagnostic information is helpful when you are troubleshooting.

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The EcoStruxure Building Operation license policy is strictly controlled and is sensitive to any changes on the License Server, both hardware and software.

License Service Maintenance

The EcoStruxure Building Operation licenses are controlled by license policies regarding the transaction of licenses. Therefore, it is important that a replacement or reinstallation of the license server is carefully planned.

For more information, see License Server Maintenance .

License Maintenance

Before you move a network license, you have to return the license to the License Activation Server. If the license is not correctly returned before changes are made on the License Server, the license can become broken or lost.

For more information, see License Maintenance .

To view diagnostic information

  1. In License Administrator, click the Diagnostics view.

  2. On the Diagnostics toolbar, click the Refresh the list button

     
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    .

The diagnostics list is now populated with all licenses and license details located on the License Server, WorkStation, client tool, or Enterprise Server.

See Also

  • Copying Diagnostics to the Clipboard
  • License Repair
  • Service and Maintenance
  • Diagnostics View