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Prodotti: License Administrator, License Server
Funzionalità: Gestione della licenza
Versione del prodotto: 1.8, 1.9
22/05/2015

Viewing Diagnostic Information

You view all licenses and the license details located on the License Server, WorkStation, client tool, or Enterprise Server. This diagnostic information is helpful when you are troubleshooting.

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The license policy in Building Operation is strictly controlled and is sensitive to any changes on the License Server, both hardware and software.

License Service Maintenance

Building Operation licenses are controlled by license policies regarding the transaction of licenses. Therefore, it is important that a replacement or reinstallation of the license server is carefully planned.

Per maggior informazioni, consulta License Server Maintenance .

License Maintenance

Before you move a network license, you have to return the license to the License Activation Server. If the license is not correctly returned before changes are made on the License Server, the license can become broken or lost.

Per maggior informazioni, consulta License Maintenance .

Diagnostics

In License Administrator, Diagnostics view, you can view information about all local licenses ​and network licenses located on the License Server. This information is essential for the product support service or when troubleshooting. To forward the information to a troubleshooter who does not have access to your system, paste the information in an e-mail message.

 
action_zoom_plus_stroke Diagnostic list with information about all licenses located on the License server, WorkStation or Enterprise Server.
Figura: Diagnostic list with information about all licenses located on the License server, WorkStation or Enterprise Server.

To view diagnostic information
  1. In License Administrator, click the Diagnostics view.

  2. On the Diagnostics toolbar, click the Refresh the list button

     
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The diagnostics list is now populated with all licenses and license details located on the License Server, WorkStation, client tool, or Enterprise Server.

  • Copying Diagnostics to the Clipboard
  • License Repair
  • Service and Maintenance
  • Diagnostics View