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Products: WebHelp
Functionalities: Basic Functionality
Product version: 1.8, 1.9, 2.0, 2.1, 3.0, 3.1, 3.2, 3.3, 2022, 2023, 2024


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In WebHelp, you can sort the topics by functionality, product, version, or language to display only those topics you are interested in. By rating or commenting a topic or community content, you help other users and can give us hints on how to improve the WebHelp content. If you want to be updated with the latest changes and additions in the EcoStruxure BMS and WebHelp, you can subscribe to notifications for new or updated WebHelp topics and community content.


In WebHelp, you use filters to narrow a search result list or topic list to only display topics that are related to specific functionality, products, or information type.

For more information, see Filters .


In WebHelp, the default language is English but you can also access information that has been translated into other languages.

For more information, see Languages .

Product Versions

When you open WebHelp from WorkStation or another EcoStruxure Building Operation program, the product version is by default set to the current software version you are using. In WebHelp, you can select to display earlier or future versions.

When you open WebHelp by entering the URL, , in a browser, the product version is by default set to the latest released version of the EcoStruxure Building Opertion software. In WebHelp, you can select to display earlier versions.

Use the Product version box to display WebHelp topics for a certain EcoStruxure Building Operation product version. When you have selected product version, your selection is active until you manually select another version.

Community Content

At the end of each topic, logged-on users can add information to share with other users. Anyone, public and logged-on users, can read the community content that is added to a topic.

For more information, see Community Content .

Ratings and Comments

In the header of each topic, logged-on users can rate topics and community content in WebHelp.

For more information, see Ratings and Comments .


You can subscribe to and receive notifications by E-mail when the following WebHelp events occur:

  • A WebHelp topic is published or updated

  • Community content for a topic is added or edited

For more information, see Subscriptions .

  • WebHelp Overview
  • Filters
  • Languages
  • Community Content
  • Ratings and Comments
  • Subscriptions