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How to

How to


Products: AS-B, Edge Server, Enterprise Server, AS-P, Virtual Project Servers
Functionalities: Alarms
Product version: 2024, 7.0
12/3/2024

Adding an Attachment to an Alarm

You add an attachment, for example a .pdf file or a trend log, to assist the user when diagnosing or solving the problem that caused the alarm.

Note:

An alarm attachment is opened in a pop-up window only if the selected workspace contains the Alarm pane. For more information, see Workspace Components and Customization .

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You can add attachments to alarm objects, except System Information alarms. An attachment is a link pointing to an object in the system. When an alarm that has an attachment is triggered, a paperclip icon is displayed in the Alarms pane and Alarm Views. It is also possible to configure the attachment to display when the alarm is going from Normal to Alarm state.

An attachment can be: a voice message, a report, a trend chart, a schedule, a Microsoft Word file, a PDF file, a video recording, or a pop-up window that contains information regarding the alarm.

You can add the same attachment or set of attachments to multiple alarms in a single operation. You can also delete the attachments that belong to multiple alarms in a single operation. If you add an attachment that already has been attached to an alarm, the later attachment is added as a duplicate.

You can open attachments provided that the program or editor associated with the attachment is locally installed on your computer. For example, if the attachment is a PDF file, you can open the file if Adobe Reader or a similar program is installed on your computer.

To add an attachment to an alarm

  1. In WorkStation, in the System Tree pane, select the alarm you want to configure.

  2. Select the Attachment tab.

  3. Click the Add button

     
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  4. In the Select Object dialog box, browse to the item you want to attach to the alarm.

  5. Click Select .

  6. In the Display on alarm column, check the box

     
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  7. Click the Save button

     
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See Also

  • Alarm Attachments
  • Workspace Components and Customization
  • Alarms Pane and Alarm View
  • Select Object and Property Dialog Box
  • Adding an Attachment to an Alarm using WebStation
  • Adding an Attachment to Multiple Alarms
  • Copying Attachments to Multiple Alarms
  • Removing an Attachment from an Alarm
  • Removing an Attachment from an Alarm using WebStation
  • Removing Attachments from Multiple Alarms