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Products: WebHelp
Functionalities: Help

WebHelp Overview

arrow1_rotationLog in arrow1_rotationSearch arrow1_rotationInformation Types arrow1_rotationFeatures

WebHelp is a web-based help system for EcoStruxure Building Advisor.

You can access Building Advisor WebHelp in different ways:


  • In Building Advisor, you can click the help link.

Log in

To be able to access the Building Advisor information on WebHelp you need to be logged on with a Schneider Electric Employee or Partner account.


No Building Advisor information is displayed if you are not logged on with a Schneider Electric Employee or Partner account.


In the header of the WebHelp pages, ​you can perform a text search on all topic contents. You filter the search result on functionality, product, and information type to narrow down the number of search hits and make it easier to find the topic you are looking for.

For more information, see Search .

Information Types

All topics in WebHelp are categorized depending on what kind of information the topic contains. For a single feature, you can find information on different aspects of that feature, such as how to perform a task, how it works, what it looks like, and how to solve common problems.

For more information, see Information Types .


In WebHelp, you can sort the topics by functionality, product, or language to display only those topics you are interested in. By rating or commenting a topic or community content, you help other users and can give us hints on how to improve the WebHelp content. If you want to be updated with the latest changes and additions in the cloud portal and WebHelp, you can subscribe to notifications for new or updated WebHelp topics and community content.

For more information, see Features .

  • Search
  • Information Types
  • Features
  • WebHelp Home Page