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How to

How to


Products: ​License Administrator, ​License Server
Functionalities: License Management
Product version: 3.2, 3.3, 2022, 2023
7/15/2020

Restoring EcoStruxure Building Operation Software Licenses

You restore the license data from a backup to restore a corrupt or non-functioning License Server.

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Backup the EcoStruxure Building Operation software license files on a regular basis. To back up the license files, copy all files in the folder to an external resource. Backups are useful if the hardware or the operating system malfunctions.

Backed up licenses can only be restored on the same License Server that the files were backed up from. If you plan to move the licenses to another License Server, you first must return the licenses to the License Activation Server and then activate them on the new License Server. For more information, see EcoStruxure Building Operation Software License Return .

The license files are located in: \ProgramData\FLEXnet in Windows.

The restored licenses files may on rare occasions be considered damaged by the License Server. If so, they must be repaired. For more information, see EcoStruxure Building Operation Software License Repair .

To restore EcoStruxure Building Operation software licenses

  1. Close all EcoStruxure Building Operation software that requires license.

  2. ​On the computer that runs License Server, browse to the the folder \ProgramData\FLEXnet\

  3. Paste all your backed up files to the FLEX-net folder.

    Note:

You now restart the License Server so you can check out the restored licenses. For more information, see Restarting the License Server .

See Also

  • Backing Up EcoStruxure Building Operation Software Licenses
  • Repairing an EcoStruxure Building Operation Software License
  • Restarting the License Server
  • EcoStruxure Building Operation Software License Backup and Restore
  • Problem with the Licenses on the License Server
  • EcoStruxure Building Operation Software Requirements