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How to How to 12/19/2019
Products: Automation Server, AS-B, Enterprise Central, Enterprise Server, AS-P
Functionalities: User Management
Product version: 3.1

Copying the Session ID when Resetting the Password

You copy the session ID so that you can send it to your local Schneider Electric Buildings support team to receive a temporary password.

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You can reset the administrator password on your EcoStruxure Building Operation servers if you, for example, have locked yourself out.

Your local Schneider Electric Buildings support team provides you with a temporary password for logging on to EcoStruxure BMS so that you can change your administrator password.

For more information, see Password Reset Workflow .

To copy the Session ID when resetting the password
  1. In WorkStation, enter the address to the server.

  2. In the User box , type admin.

  3. Shift-click on the green color in the Schneider logotype "S".

  4. In the session ID dialog box, click the Copy button to copy the text string that is the session ID.

Contact your local Schneider Electric Buildings support team and send them the session ID.

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