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How to

How to


Products: Operator Display
Functionalities: Alarms
Product version: 3.3, 2022, 2023, 2024
7/22/2021

Acknowledging an Alarm

You acknowledge an alarm to let other users know that you have seen and taken responsibility for the alarm.

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When an input, output or value in a connected device is configured to generate an alarm, Operator Display allows you to view and acknowledge the alarm. Inputs, outputs or values can be configured to generate an alarm when it is, for example, out of range or in a fault state.

On the Alarms screen, active alarms and reset alarms that have not been acknowledged are displayed. On the Alarm screen you also get information such as the alarm state, the name of the input, output or value generating the alarm, and the alarm message. For more information, see Alarms Screen .

Acknowledgement

When you acknowledge an active alarm, you let other users know that you have seen and taken responsibility for the issue causing the alarm. Acknowledging an alarm does not necessarily mean that you are personally solving the cause of the alarm. When you acknowledge an an active alarm the color and icon of the alarm in the Alarms pane changes. You also acknowledge reset alarms to remove them from the Alarms screen. For more information, see Acknowledging an Alarm .

Icon

Alarm State

Description

 
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Alarm

Indicates an active alarm in the state Alarm that is not acknowledged.

 
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Fault

Indicates an active alarm in the state Fault that is not acknowledged.

 
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Acknowledged

Indicates an active alarm that is acknowledged.

 
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Reset

Indicates a reset alarm that is not acknowledged.

(no alarm)

Normal

When a reset alarm is acknowledged, it is removed from the list.

Alarm States

By viewing the alarm detail screen for an alarm you get more detailed information on the alarm, such as, alarm state, the event state, the event state text, the transition type, and the alarm message. For more information, see Alarm Detail Screen .

The alarm messages can have been customized in the EcoStruxure Building Operation software to display more detailed information on the alarm. If the alarm message is not customized, the event state is displayed.

The table below describes the event states, event state texts, transition types, and alarm messages that are displayed depending on in which alarm state the alarm is.

Table: Alarm Details

Icon

Alarm State

Event state

Event state text

Transition Type

Message

 
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Alarm

Off-Normal a

High limit a

Low limit a

Life safety a

Off-Normal

To Off-Normal

Off-Normal a

High limit a

Low limit a

Life safety a

 
action_zoom_plus_stroke

Fault

Fault

Fault

To Fault

Fault

 
action_zoom_plus_stroke

Acknowledged

Off-Normal a

High limit a

Low limit a

Life safety a

Off-Normal

To Off-Normal

Off-Normal a

High limit a

Low limit a

Life safety a

 
action_zoom_plus_stroke

Acknowledged

Fault

Fault

To Fault

Fault

 
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Reset

Normal

Normal

To Normal

Normal

(no alarm)

Normal

(no alarm)

(no alarm)

(no alarm)

(no alarm)

  1. Which event state that is displayed depends on the alarm type.

Indications

A red circle on the alarms icon

 
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in the toolbar indicates when there is at least one active alarm that is not acknowledged.

The Operator Display LED indicates when an active alarm is present.

Table: LED Patterns

LED Patterns

Condition

Orange, flashing

Operator Display is starting up.

Green, constant (while running)

There are no active alarms.

Red, flashing (while running)

There is at least one active alarm that is not acknowledged.

Red, constant (while running)

There is at least one active alarm but all alarms are acknowledged.

To acknowledge an alarm
  1. In Operator Display, on the toolbar, tap the alarms button

     
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    .

  2. On the Alarms screen, tap the arrow button

     
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    to select the active or reset alarm that you want to acknowledge.

  3. On the alarm detail screen, tap Acknowledge .

  • Alarm Handling
  • Alarms Screen