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How to

How to


Products: AS-B, Edge Server, Enterprise Server, AS-P, Virtual Project Servers
Functionalities: Alarms
Product version: 2023, 2024
12/17/2022

Adding an Action Note to an Alarm using WebStation

You add an action note to an alarm to troubleshoot and report the problem that triggered the alarm.

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​Action notes are grouped by category, with possible actions that may correct the problem listed in each category. An action note specifies the actions that you used to correct the problem that caused the alarm.

 
action_zoom_plus_stroke Action Notes dialog box
Figure: Action Notes dialog box

Reporting the actions that were taken is either voluntary or mandatory. You can configure the alarm so the user is required to report the actions when certain events occur, such as when an alarm is disabled.

​Action notes can be of great use the next time the same alarm is triggered or when extracting alarm statistics.

To add an action note to an alarm using WebStation
  1. In WebStation, select the alarm object.

  2. In the alarm dialog box, click User actions .

  3. Click in the action note group to open the action note group list.

  4. Click on the action note group you want to use.

  5. Click Save .

To add an action note to an alarm you must have created one in advance and defined its content.

  • Alarm Functions
  • Alarms Overview
  • User Actions
  • Creating an Action Note using WebStation
  • Editing an Action Note using WebStation
  • Configuring Forced User Actions using WebStation