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Adding an Action Note to an Alarm
You add an action note to an alarm to troubleshoot and report the problem that triggered the alarm.
Action notes are grouped by category, with possible actions that may correct the problem listed in each category. An action note specifies the actions that you used to correct the problem that caused the alarm.
Reporting the actions that were taken is either voluntary or mandatory. You can configure the alarm so the user is required to report the actions when certain events occur, such as when an alarm is disabled.
Action notes can be of great use the next time the same alarm is triggered or when extracting alarm statistics.
In WorkStation, in the System Tree pane, select the alarm object to which you want to add an action note.
In the User action view, in the Action note group box, enter the action note you want to add to the alarm.
Click the Save button
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To add an action note to an alarm you must have created one in advance and defined its content.
Alarm Functions
Alarms Overview
User Actions
Alarm Control Panel – Action Notes View
Creating an Action Note
Creating an Action Note using WebStation
Editing an Action Note
Editing an Action Note using WebStation
Adding an Action Note to an Alarm using WebStation
Configuring Forced User Actions
Configuring Forced User Actions using WebStation
Import and Export of Supporting Objects