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How to

How to


Products: AS-B, Edge Server, Enterprise Central, Enterprise Server, AS-P, Virtual Project Servers
Functionalities: Alarms
Product version: 2023
12/17/2022

Creating an Automatic Assignment

You create an automatic assignment to automatically assign alarms to a specific user or user group.

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A triggered alarm can be automatically assigned to a specific user or user group that is most suited to correct the problem. An assigned alarm indicates to other users that someone is working with the problem that caused the alarm. The name of the user that is assigned to the alarm and the assignment status are displayed in the Alarms pane, Events pane, Alarm Views and Event Views.

You can create automatic assignments for recipients whose user accounts reside on the same EcoStruxure BMS server as the automatic assignment.

​When creating an automatic assignment, you configure the condition that needs to occur before the EcoStruxure Building Operation software sends the assignment request. For example, a condition could be when any alarm in a specific category group changes its state from normal state to alarm state.

​You can apply a schedule or other multistate variable to enable or disable the automatic assignment. This multistate variable could be used to assign an alarm to different users depending on the time. The variable you connect to the assignment must contain an active value greater than zero.

​For example, a schedule is configured to generate the value 2 between 06:30-18:00 and the value 4 between 18:00-06:30. The schedule is connected to two assignments with the same conditions. One assignment sends an assignment request to the ordinary operator when the schedule generates value 2. The other assignment is active when the schedule generates value 4, and sends the assignment request to the night watch. If an alarm is triggered at 20:00 that fulfills the condition of the two assignments, an assign request is automatically sent to the night watch.

To create an automatic assignment

  1. In WorkStation, in the System Tree pane, select the folder or EcoStruxure BMS server where you want to create the assignment.

  2. On the File menu, point to New and then click Assignment .

  3. In the Create Object wizard, in the Name box, type a name for the assignment.

  4. In the Description box, type a description for the assignment.

  5. Click Next .

  6. In the Assignment page, in the Status box, select Enabled to activate the assignment.

  7. Enter a schedule or other multistate variable to activate the notification:

    • In the ​Schedule box, enter the schedule or other multistate variable that contains the value that activates the assignment.

    • In the ​Active value box, enter the value, generated by the connected schedule or other multistate variable, that activates the assignment.

  8. In the Assigned to box, click the browse button to open the dialog box where you select the user or user group that is to receive the assignment request.

    Important:

    You can only select users or user groups that reside on the same EcoStruxure BMS server as the automatic assignment.

  9. In the Users and Groups dialog box, in the Domain box, select the domain that the users or user groups belong to.

  10. Select the users or user groups that are to receive the assignment request. 

  11. Click Add .

  12. Click OK .

  13. Click the Add Condition button

     
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    to set up the conditions that generate the assignment.

  14. Enter the settings of the condition.

    Tip:

    ​

    You can add several assignment conditions to specify when to write the assignment.

  15. ​Click the Add row button

     
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    to add another condition of the same condition type.

  16. Click Create .

See Also

  • Automatic Assignments
  • Assignment Properties
  • Alarm Filters
  • Create Object Dialog – Naming the Object Page
  • Users and Groups Dialog Box