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How to

How to


Products: Enterprise Server, Software Administrator
Functionalities: Basic Functionality
Product version: 2022, 2023, 2024
12/17/2021

Installing the Enterprise Server

You install the Enterprise Server to ​collect data throughout the EcoStruxure BMS while providing supervisory control.

Important:

​Ensure that you have a working and available Enterprise Server license. A working license is required to start the Enterprise Server. For more information, see EcoStruxure Building Operation Software Licensing Installation and Location .

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The EcoStruxure Building Operation software products are installed using installation packages.

With the installation packages you install, repair, upgrade, or reinstall EcoStruxure Building Operation software products. When upgrading or reinstalling, you can keep or remove software settings, licenses, or the Enterprise Server database.

Installation Packages

EcoStruxure Building Operation software consists of the following installation packages:

  • WorkStation: Graphics Editor, Script Editor, Menta Editor, Function Block Editor, WorkPlace Tech Editor

  • Language Packages

  • Device Administrator

  • License Administrator

  • Enterprise Server

  • Enterprise Central

The installation files for Graphic Editor, Script Editor, Menta Editor, Function Block Editor, and WorkPlace Tech Editor are bundled into the WorkStation installation package.

Products

Depending on your needs, you can install all EcoStruxure Building Operation products or a few products, such a single automation server with a connected WorkStation.

For more information, see Products .

Installation Folder

You have to select an installation folder for the first EcoStruxure Building Operation software product you install. All later installed EcoStruxure Building Operation software products are installed in the selected installation folder.

The following conditions apply for the installation folder:

  • It has to be located on the local computer

  • It cannot be the root folder

  • It cannot be the WINDOWS folder

  • The folder path cannot be longer than 100 Unicode characters.

Note:

In cases where more than one version of WorkStation is installed on the same computer, each version of WorkStation is installed in its own folder. When WorkPlace Tech Editor is also selected in the Installation wizard, a copy of WorkPlace Tech Editor matching the WorkStation version is installed. However, all versions of WorkPlace Tech Editor are installed in a single, designated folder, separate from the WorkStation folders.

The installers save a detailed log file on each installation. The files are stored in the installation folder and are given the same name as the installer file, for example, Workstation-x.y.z.log.

Installation Example

Schneider Electric recommends that you install the license server framework before installing other EcoStruxure Building Operation software applications and automation servers. The license server installation is included in the License Administrator license package. During the installation of WorkStation or Enterprise Server, the installation software asks for the address to the license server.

For more information, see Installation Example .

Installation Reparation

If something unexpected happens to an EcoStruxure Building Operation product, for example, the EcoStruxure Building Operation product does not start or software files are missing, you can try to solve the problem by repairing the installation.

For more information, see Installation Reparation .

Reinstall

To replace your current version, you start with the installation package of the product you want to reinstall. If the installation package recognizes an earlier installation of the EcoStruxure Building Operation product within the same major and minor version number but lower maintenance number, the installation wizard asks if you want to uninstall the current version before installing this package. 

For more information, see Reinstallation .

System Upgrade Overview

A system upgrade can include an Enterprise Server, one or more automation servers and WorkStations, and the supporting administrator software, such as Device Administrator.

For more information, see System Upgrade Overview .

Uninstallation and Product Disposal

When uninstalling the building management system it is also important to securly dispose the products.

For more information, see Uninstallation and Product Disposal .

Version Numbers and Parallel Installations

The EcoStruxure Building Operation software version number is constructed with four numbers, which represents different parts of the version: Major, Minor, Maintenance, and Build.

For more information, see Version Numbers and Parallel Installations .

Software Administrator

​The Software Administrator installs with the Enterprise Server installation package. You use the Software Administrator to start and stop the Enterprise Server service and configure the ports of the Enterprise Server.

For more information, see Software Administrator .

To install the Enterprise Server
  1. In Windows, disable any anti-virus program.

  2. Double-click on the Enterprise Server installation file to start the installation wizard.

    Important:

    If User Account Control (UAC) is enabled, you must run the installer as administrator. Right-click the installation file and then click Run as administrator .

  3. Click Yes to confirm that you want to run the installation package.

  4. Click Next .

  5. ​Make sure that you agree with the End User License Agreement (EULA) and then click I Agree .

  6. Browse to the folder where you want to install the Enterprise Server and then click Next .

    Important:
    • When upgrading to a later version, the installation path is changed to the default installation folder for that version. The default installation folder is always located on the C: drive

    • The complete installation path can have maximum 115 characters.

    Note:
    • EcoStruxure Building Operation products are installed in the same folder that you selected for the first product you installed

  7. In the Database Folder box, enter the path to the location where you want to save the Enterprise Server database.

    Important:

    The database folder path can contain up to 140 characters.

  8. Click Next .

  9. In the HTTP Port box, type the port number the Enterprise Server listens to when communicating through the Hypertext Transfer Protocol.

  10. In the HTTPS Port box, type the port number the Enterprise Server listens to when communicating through the Hypertext Transfer Protocol Secure.

  11. ​In the TCP Port box, type the port number the Enterprise Server listens to when communicating through the Transmission Control Protocol.

  12. ​In the GraphDB Port box, type the port number the Enterprise Server uses to communicate with the Graph database that is used for semantic tagging.

  13. Click Next .

  14. Select Local system to run the Enterprice Server service under the Local system account.

    Important:
    • For security reasons, it is recommended that you run the Enterprise Server service under a custom Windows user account with limited permissions.

    • To run the Enterprise Server service under a custom Windows account, select Custom, enter the domain and user account names, click Verify Account to verify that the account exists, and then type the user account password.

    • To be able to log on to WebStation, the selected Windows user account has to have write permissions to C:\Program Files (x86)\Schneider Electric EcoStruxure\Building Operation X.X\Enterprise Server.

  15. In the License Server Address box, type @ and then type the address to the License Server.

    Note:
    • If the License Server uses a port other than the default port range 27000-27009, type the port number in front of @. For example, 567@localhost.

    • Use a semicolon to separate addresses to different License Servers.

  16. Click Next .

  17. Revise the information on the Summary page and then click Install .

  18. Click Next .

    Note:

    Click Show details to follow the progress of the installation.

  19. Click Finish .

  20. In Windows, enable any anti-virus program.

  21. When the installation is completed, make sure that the HTTP port, HTTPS port, and TCP port are not used exclusively by any other application.

    Important:

    In case of a port conflict, users are not able to log on to the EcoStruxure BMS. In Software Administrator, resolve any port conflict. For more information, see Resolving Enterprise Server or Enterprise Central Port Conflicts ..

  • Installation Overview
  • ​Enterprise Server does not Start
  • Products
  • Installation Example
  • Installation Wizard – Choose Components Page
  • Installation Wizard – License Server Configuration Page
  • Server Installation Wizard – Configuration Page
  • Failed to access the server, a network error occurred
  • Resolving Enterprise Server or Enterprise Central Port Conflicts