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How to

How to

Products: AS-B, Edge Server, Device Administrator, AS-P
Functionalities: Basic Functionality
Product version: 2023, 2024

Reinstalling the Device Administrator Installation

You reinstall the Device Administrator to replace your current installation with a fresh copy.

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This is an additional solution instead of first manually uninstalling the current product and then installing a new copy.


Loss of data

Back up the Enterprise Server before reinstalling the product. ​All​ user settings, database information, and system files related to this product are erased and replaced. For more information, see Backing Up EcoStruxure BMS Servers Manually .

Failure to follow these instructions can result in loss of data.

To replace your current version, you start with the installation package of the product you want to reinstall. If the installation package recognizes an earlier installation of the EcoStruxure Building Operation product within the same major and minor version number but lower maintenance number, the installation wizard asks if you want to uninstall the current version before installing this package. 


Before reinstalling a License Server or Enterprise Server, you must stop related Windows services.

To reinstall the Device Administrator installation
  1. Double-click on the Device Administrator installation file to start the installation wizard.

  2. Click Yes to confirm that you want to run the Device Administrator installation package.

  3. Click Next .

  4. ​Make sure that you agree with the End User License Agreement (EULA) and then click I Agree .​

  5. Click Next .

  6. In the Device Administrator Installation Type page, select Uninstall current version before reinstalling .

  7. Click Next .

  8. Click Uninstall to remove the current installation.

  9. Click Close .


    Click Show details to follow the progress of the installation.

  10. In the Installation Complete page, click Next .

  11. Click Finish .

  • Products
  • Installation Wizard – Choose Components Page
  • Reinstallation
  • Installation Wizard – Installation Type Page