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How to

How to

Products: ​License Administrator, ​License Server
Functionalities: Basic Functionality
Product version: 2.0, 2.1, 3.0, 3.1, 3.2, 3.3, 2022, 2023, 2024

Reinstalling the License Administrator and the License Server

​You reinstall the License Administrator and the License Server to replace your current installation with a fresh copy.​

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This is an additional solution instead of first manually uninstalling the current product and then installing a new copy.


Loss of data

Back up the Enterprise Server before reinstalling the product. ​All​ user settings, database information, and system files related to this product are erased and replaced. For more information, see Backing Up EcoStruxure BMS Servers Manually .

Failure to follow these instructions can result in loss of data.

To replace your current version, you start with the installation package of the product you want to reinstall. If the installation package recognizes an earlier installation of the EcoStruxure Building Operation product within the same major and minor version number but lower maintenance number, the installation wizard asks if you want to uninstall the current version before installing this package. 


Before reinstalling a License Server or Enterprise Server, you must stop related Windows services.

To reinstall the License Administrator and License Server
  1. On the License Server, open the Service management console.


    In Windows, open the Run dialog box and enter services.msc

  2. Right-click Building Operation x.x License Server .

  3. Select Stop .

  4. Double-click on the License Administrator installation file to start the installation wizard.

  5. Click Yes , to confirm that you want to run the License Administrator installation package.

  6. Click Next .

  7. Make sure that you agree with the End User License Agreement (EULA) and then click I Agree .

  8. Click Next .

  9. Select the components you want to reinstall and then click Next .

  10. Select Uninstall current version before reinstalling to reinstall the current License Administrator installation.

  11. Click Next .

  12. In the License Server Address box, type @ and then type the address to the license server.

    • If the License Server uses a port other than the default port range 27000-27009, type the port number in front of @. For example, 567@localhost.

    • Use a semicolon to separate addresses to different License Servers.

  13. Click Install .

  14. Click Next .

  15. Click Finish .

  • Stopping the License Server
  • Installation Wizard – Installation Type Page
  • Installation Wizard – Choose Components Page
  • Reinstallation
  • Installation Wizard – License Server Configuration Page