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How to

How to


Products: Enterprise Central, Enterprise Server, Software Administrator
Functionalities: Engineering
Product version: 2.0, 2.1, 3.0, 3.1, 3.2, 3.3, 2022, 2023, 2024
5/18/2018

Restarting the Enterprise Server Windows Service

You restart the Enterprise Server Windows service to reset or apply new settings.

Important:

Ensure that you have a working and available Enterprise Server license. A working license is required to start the Enterprise Server. For more information, see EcoStruxure Building Operation Software Licensing Installation and Location .

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The Software Administrator installs with the Enterprise Server and Enterprise Central installation package. You use the Software Administrator to start and stop the server service and configure the ports of the Enterprise Server and Enterprise Central.

Other server settings, for example e-mail service, time, and time zone settings are configured through WorkStation.

Service

The Enterprise Server and Enterprise Central run in the background as Windows services. You start and stop the server services through the Software Administrator or Windows Service. Before shutting down a server, make sure the stop does not negatively affect your site.

Ports

The Enterprise Server and Enterprise Central use HTTP and TCP protocols to communicate with other servers and clients. In the Software Administrator, you configure the port number of each protocol the server listens to when communicating through a specific protocol.

To configure a protocol port number, you first have to stop the running Enterprise Server or Enterprise Central service.

Note:

Port changes you have made using Software Administrator are not automatically updated in the Communication view for EcoStruxure BMS servers.

Database Location

In the Software Administrator, you find the path to the location where the Enterprise Server or Enterprise Central write and store data and objects that are created by either the Enterprise Server, Enterprise Central, or the user.

Enterprise Server and Enterprise Central System Logs

The Enterprise Server and Enterprise Central System logs contain events logged by the Enterprise Server or Enterprise Central. Examples of logged events are startup sequence, port settings, failures, run time, and current server status.

To restart the Enterprise Server Windows service

  1. In the Software Administrator , click the Enterprise Server tab.

  2. In the Enterprise Server view, click Stop Service .

  3. Click Start Service .

See Also

  • Software Administrator
  • Software Administrator – Enterprise Server View
  • Starting the Enterprise Server or Enterprise Central Windows Service
  • Starting Software Administrator
  • ​Enterprise Server does not Start