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How to

How to


Products: ​License Administrator, ​License Server
Functionalities: License Management
Product version: 1.8, 1.9
7/14/2016

Restoring Licenses

You restore the license data from a backup to restore a corrupt or non-functioning License Server.

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Schneider Electric recommends backing up the License Server files on a regular basis. To back up the license files, copy all files in the folder to an external resource. This backup is primarily intended for cases when hardware or the operating system malfunctions.

Backed up licenses can only be restored on the same License Server that the files were backed up from. If you plan to move the licenses to another License Servers, you first have to return the licenses to the License Activtation Server and then activate them on the new License Server.

The License Server files are located in the following locations:

  • Windows 7, Windows 8.1, and Windows 10: \ProgramData\FLEXnet

  • Windows Server 2008 and Windows Server 2012: \ProgramData\FLEXnet

Licenses restored from a backup can be considered damaged by the License Server. For more information, see License Repair .

To restore licenses

  1. Close all Building Operation applications, such as License Administrator, WorkStation, and Enterprise Server.

  2. ​On the License Server, browse to the the folder:

    • Windows 7, Windows 8.1, and Windows 10: \ProgramData\FLEXnet\

    • Windows Server 2008 and Windows Server 2012: \ProgramData\FLEXnet\

  3. Paste all your backed up files to the FLEX-net folder.

    Note:

    • You may need to repair restored licenses before you check out the restored licenses. For more information, see Repairing a Network License .

You now restart the License Server so you can check out the restored licenses. For more information, see Restarting the License Server .

See Also

  • Backing Up Licenses
  • Repairing a Network License
  • Restarting the License Server
  • License Backup
  • Problem with the Licenses on the License Server
  • Building Operation Software Requirements