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Concept

Concept


Products: ​License Administrator, ​License Server
Functionalities: License Management
Product version: 1.8, 1.9
5/28/2015

Service and Maintenance

arrow1_rotationLicense Service Maintenance arrow1_rotationLicense Maintenance arrow1_rotationDiagnostics

The license policy in Building Operation is strictly controlled and is sensitive to any changes on the License Server, both hardware and software.

License Service Maintenance

Building Operation licenses are controlled by license policies regarding the transaction of licenses. Therefore, it is important that a replacement or reinstallation of the license server is carefully planned.

For more information, see License Server Maintenance .

License Maintenance

Before you move a network license, you have to return the license to the License Activation Server. If the license is not correctly returned before changes are made on the License Server, the license can become broken or lost.

For more information, see License Maintenance .

Diagnostics

In License Administrator, Diagnostics view, you can view information about all local licenses ​and network licenses located on the License Server. This information is essential for the product support service or when troubleshooting. To forward the information to a troubleshooter who does not have access to your system, paste the information in an e-mail message.

 
action_zoom_plus_stroke Diagnostic list with information about all licenses located on the License server, WorkStation or Enterprise Server.
Figure: Diagnostic list with information about all licenses located on the License server, WorkStation or Enterprise Server.
  • Licensing Overview
  • License Maintenance
  • Network License Return
  • Diagnostics View
  • Viewing Diagnostic Information