If something unexpected happens to a Building Operation product, for example, the Building Operation product does not start or software files are missing, you can try to solve the problem by repairing the installation.
To repair an installation you must have access to the installation package that was used to install the product. When starting the installation the wizard asks if you want to reinstall or repair the current installation. When repairing a Building Operation product, the current product related database, files created by the user, and user settings are kept intact. System files are replaced with the files from the installation package.
Before repairing a License Server or Enterprise Server, you must stop related Windows services.