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Concept Concept 8/27/2021
Products: WebHelp
Functionalities: Basic Functionality
Product version: 1.0, 1.1, 1.2, 1.3, 1.4, 1.5, 1.6, 1.7, 1.8, 1.9, 2.0, 2.1, 3.0, 3.1, 3.2, 3.3, 2022


You can subscribe to and receive notifications by E-mail when the following WebHelp events occur:

  • A WebHelp topic is published or updated

  • Community content for a topic is added or edited

If you subscribe to topic updates, the subscription checks for changes that are made for a specific language. For example, if you subscribe to topics that are published in English, you do not receive E-mail notifications when Danish topics are updated. You receive a notification once a day. The E-mail contains links to all topics that have been published or updated during the day.

If you subscribe to all community content updates, you receive a notification once a day. The E-mail contains links to community content that other users have added or edited during the day. When you add or edit community content for a topic, WebHelp creates a thread to the community content and activates a subscription for updates for the thread. This subscription means that you directly receive E-mail notifications when other users add or edit information in the community content.

You need to log on to WebHelp to subscribe to the WebHelp events.

Community Content

Product version