How to
Detaching a WebReports Database
You detach a WebReports database to make the database available for subsequent attachment (when installing or upgrading WebReports to another operating system or computer).
Use this workflow to upgrade an Enterprise Server system. An Enterprise Server system can include an Enterprise Server, one or more automation servers and WorkStations, and supporting administrator software, such as Device Administrator.
The workflow applies to a fully supported upgrade path. For more information, see System Upgrade Overview .
If your system contains any MNB BACnet devices make sure to upgrade them.
For more information, see Native MNB BACnet Devices Upgrade .
Prepare for Upgrade
Prior to upgrading a system, complete the tasks listed in the following flowchart. Related information can be found in the sections after the flowchart.
If you are upgrading WebReports, stop the Reporting Agent Windows service. For more information, see Stopping the Reporting Agent Windows Service .
Perform a new All data backup of the Enterprise Server and the automation servers when backing up the system.
For more information, see Backing Up EcoStruxure BMS Servers Manually .
For systems that include a Reports Server, back up the WebReports database.
For more information, see Backing Up the WebReports Database .
Use the Services tool to stop the License Server Windows service. For more information, see Stopping the License Server .
Upgrade the EcoStruxure Building Operation Software
The following flowchart shows the tasks for upgrading the EcoStruxure Building Operation software, except automation servers. Related information can be found in the sections after the flowchart.
Upgrade the License Server and License Administrator. For more information, see Upgrading the License Administrator and the License Server .
Upgrade the Device Administrator. For more information, see Upgrading the Device Administrator Installation .
If you have an External Log Storage to store records using PostgreSQL and TimescaleDB you must set up a database schema in the PostgreSQL Database.
For more information, see Setting up a Database Schema in the PostgreSQL Database .
Install the Enterprise Server and select Upgrade current version to . For more information, see Upgrading the Enterprise Server .
If a newer version of Enterprise Server already is installed, ensure that the Enterprise Server Windows service of this version is stopped.
If Device Administrator is running on the same PC as the Enterprise Server, you can simulate the Enterprise Server upgrade to see if you can fix configuration issues in the Enterprise Server before you upgrade it. For more information, see Previewing the Enterprise Server or Enterprise Central Database Upgrade .
The Enterprise Server Windows service automatically restarts after the Enterprise Server upgrade is complete. If the Enterprise Server Windows service does not start, restart the computer.
If you want to use a language pack in WebStation, install the language pack and change the language setting in WebStation.
For more information, see Adding a Language in WebStation .
For more information, see Changing the User Regional Settings .
Upgrade WorkStation and select the editor tools and language packs you want to upgrade. For more information, see Upgrading WorkStation and Client Tools Installation .
Keep one WorkStation at an earlier version corresponding to the EcoStruxure BMS servers in case you need to make any engineering on the servers.
Upgrade automation servers
The following flowchart shows the tasks for upgrading automation servers. Related information can be found in the sections after the flowchart.
When you upgrade from 2.0 to a higher version, you must install certificates to establish a trusted chain between the computer running Device Administrator and the automation servers. A trusted chain increases the security of your system and must be used if you use HTTPS.
If you upgrade from 3.0 to a higher version and have already established the trusted chain with certificates, no further action is needed.
For more information, see Device Administrator Certificate Workflow .
For more information, see Automation Server Licensing Overview .
Use the upgraded Device Administrator to upgrade the databases of the automation servers using the IP network or USB port. For more information, see Uploading and Upgrading an Automation Server .
Open the Device Administrator upgrade log to get detailed information about the automation server upgrade process. For more information, see Opening the Upgrade Log .
You can postpone the upgrade in the fully supported upgrade path of some automation servers. For more information, see System Upgrade Overview .
Open the two conversion logs to see warning and error messages that occurred when the databases were upgraded.
Use Device Administrator to open the conversion log. For more information, see Opening the Conversion Log .
In Windows, open the high priority conversion log. For more information, see Opening the High Priority Conversion Log .
Determine if you can use the converted database for download or if you need to fix configuration issues in the automation server and perform a new upgrade of the automation server database.
For more information, see Conversion Logs .
For more information, see Log Entry Interpretation .
When you are comfortable with the content of the high priority conversion log, use Device Administrator to download the upgraded database to the automation server.
For more information, see Downloading an Upgraded Database to an Automation Server .
Reset and Confirm Server Functions
The following flowchart shows the tasks for confirming the functions of the EcoStruxure BMS servers. Related information can be found in the sections after the flowchart.
Use the Software Administrator (or the Services tool) to verify that the Enterprise Server Windows service is running. For more information, see Starting the Enterprise Server or Enterprise Central Windows Service .
In WorkStation, verify that the control and monitoring operations of the Enterprise Server are functioning normally per the guidelines specified for your site.
In the Security Certificate Risk dialog box, click Trust certificate to temporarily trust the certificate and log on to the EcoStruxure BMS server.
In Binding Diagnostics, check for invalid or unresolved bindings. For more information, see Checking the Status of Bindings .
Replace any invalid or unresolved bindings with new bindings, using the Bindings view. For more information, see Bindings Management .
The system may require 10 to 30 minutes to complete the process of resolving invalid or unresolved bindings. Wait for this process to finish before editing the bindings.
In WorkStation, generate, add, and activate certificates for the EcoStruxure BMS servers.
For more information, see Generating a Certificate .
For more information, see Adding a Certificate .
For more information, see Activating a Certificate .
On the computer running the current version of WebReports, stop the Reporting Agent service by way of the Control Panel.
Ensure that any other applications that might be accessing the database are closed.
Open SQL Server Management Studio (type SQL in the Start menu Search box).
Expand the Databases folder.
Right-click the WebReports database, click Tasks , and then click Detach .
Select Drop Connections and then click OK .
Copy the database files StruxureWareReportsDB.mdf and StruxureWareReportsDB.ldf in C:\Program Files (x86)\Schneider Electric EcoStruxure\Building Operation WebReports\Database Files to a convenient location, for later attachment.
Note:Save the database files to an external device such as a USB memory device.
You now attach the database at the computer where you want to install WebReports. For more information, see Attaching a WebReports Database .
Enterprise Server System Upgrade Workflow
Attaching a WebReports Database