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How to

How to


Products: AS-B, Enterprise Central, Enterprise Server, AS-P, Virtual Project Servers
Functionalities: Basic Functionality
Product version: 3.2, 3.3, 2022
10/15/2020

Configuring Connect Agent Settings

You configure the Connect Agent Settings to enable the agent to transfer the crash information of the EcoStruxure BMS servers to the Connect storage server.

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Connect Agent is the service that runs along with the Enterprise Central and Enterprise Servers attached to it to collect and transfer crash information of EcoStruxure BMS servers (Enterprise Central, Enterprise Servers and automation servers attached to Enterprise Servers).

To transfer the crash information, the Connect Agent service Log on needs to meet the following conditions:

  • sufficient user rights to access system folders and internet

  • Internet proxy settings, if required

  • Port number 22 available to access the following URL: servercd.smartstruxure.schneider-electric.com

Connect Agent can collect and transfer crash information only when the site administrator or the end-user provides consent to allow Schneider Electric to receive system diagnostic and performance data of the system.

To enable the Connect Agent function, set Enable crash information transfer to True. For more information, see Configuring Connect Agent Settings .

To configure Connect Agent Settings

  1. In WorkStation, in the System Tree pane, expand the System folder.

  2. Expand the Connect Settings folder and select Connect Agent Settings .

  3. On the File menu, click Properties .

  4. In the Enable crash information transfer box, select True .

  5. Click the Advanced tab.

  6. In Maximum bandwidth box, select the maximum bandwidth at which the crash information can be transfered. If '0' is selected, the crash information is transfered at maximum bandwidth.

See Also

  • Connect Agent Overview
  • Connect Agent Settings - Basic Tab
  • Connect Agent Settings - Advanced Tab