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Troubleshooting

Troubleshooting


Products: Commission, IP-IO , MP-C, MP-V
Functionalities: Engineering
Product version: 2.0, 2.1
3/14/2019

Cannot Download to Controller That Is Hosted

arrow1_rotationSolution

While using the eCommission SmartX Controllers mobile application to download an application image to a SmartX IP controller, an error message is displayed indicating that you cannot download to a controller that is hosted.

Solution

In WorkStation, temporarily unhost the controller by deleting the device object from the server and then return to the eCommission application to resume image download by tapping OK in the Download Image dialog box.

For more information, see Unhosting a SmartX IP Controller .

  • Downloading an Application Image to SmartX IP Controller
  • Unhosting a SmartX IP Controller