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How to

How to


Products: AS-B, Edge Server, Device Administrator, ​License Administrator, AS-P
Functionalities: Hardware, SmartDrivers
Product version: 2024, 7.0
12/3/2024

Creating the Request Files

You create request files to get a response file with activated or returned licenses from License Activation Server (FNO).

You gather, and download, the license information from the field servers. This information is used to identify the licenses that is to be reclaimed from the License Activation Server (FNO).

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You can reclaim licenses on your field servers so that the licenses are updated with the latest information.

This is typically done when expanding a license subscription.

Reclaim licenses on field servers

Device Administrator is used to reclaim licenses installed field servers.

Consider the following cases when reclaiming licenses on field servers.

Online

In the online case the computer that runs Device Administrator is connected to the Internet.

For more information, see Reclaiming Licenses for Licenses on Field Servers Connected to Internet .

Online reclaim on a semi online system

A special case is semi online system where the field server is not connected to Internet, but Devices Administrator is connected to Internet. A semi online system is treated as an online system for licensing purposes.

For more information, see Semi Online System .

For more information, see Reclaiming Licenses for Licenses on Field Servers Connected to Internet .

Offline

In the offline case the computer that runs Device Administrator and the field servers are not connected to the Internet. Neither the Device Administrator nor the field servers can connect to License Activation Sever (FNO).

Use this workflow to reclaim licenses on field servers that are not connected to Internet and cannot access License Activation Server (FNO).

For more information, see Reclaim Licenses for Licenses on Field Servers not Connected to Internet (FNO) Workflow .

Reclaim licenses on Enterprise Central or Enterprise Servers

License administrator is used to reclaim licenses installed on Enterprise Central or Enterprise Server.

For more information, see Reclaiming Licenses for Licenses on License Administrator .

To create the request files

  1. In Device Administrator, click Servers .

  2. Select Show Licenses .

  3. Select the field servers.

  4. Click Activate or Return depending on the task you want to perform.

  5. Click Create request files .

  6. Click OK .

  7. In the Request field, browse to the location where you want to download the request file.

  8. Click OK .

Move the request file to a computer running Device Administrator that is connected to Internet.

See Also

  • Field Server Licensing Overview
  • Creating the Request Files
  • Uploading Request Files to License Activation Server (FNO)
  • Sending the Response Files to the Field Server when Activating or Reclaiming Licenses
  • Confirming the Return of Licenses on the License Activation Server (FNO)