earth_america
user_standard Log on
action_search_stroke
earth_america
Log on to rate and give feedback 1 2 3 4 5 Log on to rate
0
How to

How to


Products: AS-B, Edge Server, Enterprise Server, AS-P, Virtual Project Servers
Functionalities: Alarms
Product version: 2023, 2024
12/17/2022

Creating a Cause Note using WebStation

You create a cause note to connect it to an alarm, and to simplify the reporting of the causes that triggered the alarm.

Show More
action_close

A cause note specifies the problem that caused the alarm. Cause notes are grouped by category, with possible alarm causes listed in each group. When an alarm is triggered, you can easily report the causes that triggered the alarm by selecting the predefined choices.

 
action_zoom_plus_stroke Cause Notes dialog box
Figure: Cause Notes dialog box

Reporting the cause of the alarm is either voluntary or mandatory. You can configure the alarm so the user is required to report the causes when certain events occur, such as when an alarm is disabled.

​Cause notes can be of great use the next time the same alarm is triggered or when extracting alarm statistics.

To create a cause note using WebStation
  1. In WebStation, select an alarm object.

  2. In the alarm dialog box, click User actions .

  3. In the Cause notes properties, click the Edit button

     
    action_zoom_plus_stroke
    .

  4. Do one of the following:

    • Select the cause note group where you want to create the cause note and then click Add to add a cause note.

    • Click the Add button

       
      action_zoom_plus_stroke
      to reate a new cause group and then click Add to add a cause note.

  5. Click Save .

  6. Click OK .

  • Alarm Functions
  • Alarms Overview
  • User Actions
  • Cause Notes
  • Editing a Cause Note using WebStation
  • Adding a Cause Note to an Alarm in WebStation
  • Configuring Forced User Actions using WebStation