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How to

How to


Products: AS-B, Edge Server, Enterprise Server, AS-P, Virtual Project Servers
Functionalities: Alarms
Product version: 2023, 2024
12/17/2022

Adding a Cause Note to an Alarm

You add a cause note to an alarm to report the cause of the alarm.

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A cause note specifies the problem that caused the alarm. Cause notes are grouped by category, with possible alarm causes listed in each group. When an alarm is triggered, you can easily report the causes that triggered the alarm by selecting the predefined choices.

 
action_zoom_plus_stroke Cause Notes dialog box
Figure: Cause Notes dialog box

Reporting the cause of the alarm is either voluntary or mandatory. You can configure the alarm so the user is required to report the causes when certain events occur, such as when an alarm is disabled.

​Cause notes can be of great use the next time the same alarm is triggered or when extracting alarm statistics.

To add a cause note to an alarm
  1. In WorkStation, in the System Tree pane, select the alarm object to which you want to add a cause note.

  2. In the User Action tab, in the Cause note group box, enter the cause note you want to add to the alarm.

  3. Click the Save button

     
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To add a cause note to an alarm, you must have created one in advance and defined its content.

  • Alarm Functions
  • Alarms Overview
  • User Actions
  • Alarm Control Panel – Cause Notes View
  • Creating a Cause Note
  • Creating a Cause Note using WebStation
  • Editing a Cause Note
  • Editing a Cause Note using WebStation
  • Adding a Cause Note to an Alarm in WebStation
  • Configuring Forced User Actions
  • Import and Export of Supporting Objects