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How to

How to


Products: WebHelp
Functionalities: Basic Functionality
Product version: 1.8, 1.9, 2.0, 2.1, 3.0, 3.1, 3.2, 3.3, 2022, 2023, 2024
5/25/2018

Unsubscribing from Topic and Community Content Updates

You unsubscribe from topic updates to stop receiving E-mail notifications when WebHelp topics are published or updated. You unsubscribe from community content updates to stop receiving E-mail notifications when community content information is added to a WebHelp topic or edited.

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You can subscribe to and receive notifications by E-mail when the following WebHelp events occur:

  • A WebHelp topic is published or updated

  • Community content for a topic is added or edited

If you subscribe to topic updates, the subscription checks for changes that are made for a specific language. For example, if you subscribe to topics that are published in English, you do not receive E-mail notifications when Danish topics are updated. You receive a notification once a day. The E-mail contains links to all topics that have been published or updated during the day.

If you subscribe to all community content updates, you receive a notification once a day. The E-mail contains links to community content that other users have added or edited during the day. When you add or edit community content for a topic, WebHelp creates a thread to the community content and activates a subscription for updates for the thread. This subscription means that you directly receive E-mail notifications when other users add or edit information in the community content.

You need to log on to WebHelp to subscribe to the WebHelp events.

To unsubscribe from topic and community content updates

  1. Log on to WebHelp.

  2. Click User profile .

  3. Click Subscribe to update notifications .

  4. Clear Subscribe to all topic updates in .

  5. Clear Subscribe to all community content updates .

  6. Click the Submit button

     
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See Also

  • Subscriptions
  • Community Content
  • Log on
  • WebHelp User Profile Page
  • WebHelp Subscribe to Updates Page
  • Subscribing to Topic and Community Content Updates
  • Unsubscribing from a Community Content Thread