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How to

How to


Products: Automation Server, AS-B, Enterprise Server, AS-P, Virtual Project Servers
Functionalities: Basic Functionality
Product version: 1.8, 1.9
10/13/2016

Configuring Connect Agent Settings

You configure the Connect Agent Settings to enable the agent to transfer the system information and crash information of the SmartStruxure servers to the Connect storage server.

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Connect Agent is the service that runs along with the Enterprise Server to collect and transfer system information and crash information of SmartStruxure servers (Enterprise Server and SmartStruxure server devices attached to it). The system information of the Enterprise Server and all the attached SmartStruxure server devices is backed up at regular intervals and stored in the Enterprise Server. The Connect Agent service then removes the PII (Personally Identifiable Information) from the latest backup and the processed information is sent to the Connect storage server.

To transfer the crash information and system information, the Connect Agent service Log on needs to meet the following conditions:

  • sufficient user rights to access system folders and internet

  • Internet proxy settings, if required

  • Port number 22 available to access the following URLs:

    • servercd.smartstruxure.schneider-electric.com

    • serversi.smartstruxure.schneider-electric.com

Connect Agent can collect and transfer system information and crash information only when the site administrator or the end-user provides consent to allow Schneider Electric to receive system diagnostic and performance data of the system. For more information, see Providing Your Consent on Sharing System Information .

To enable the Connect Agent function, set Enable system information transfer and Enable crash information transfer to True. For more information, see Configuring Connect Agent Settings .

To configure Connect Agent Settings

  1. In WorkStation, in the System Tree pane, expand the System folder.

  2. Expand the Connect Settings folder and select Connect Agent Settings .

  3. On the File menu, click Properties .

  4. In the Enable system information transfer box, select True .

     
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  5. In the Enable crash information transfer box, select True .

  6. Click the Advanced tab.

  7. In the Days between transfers box, select how often you want the Connect Agent to transfer the system data to the Connect storage server.

     
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  8. In Maximum bandwidth box, select the maximum bandwidth at which the system information can be transfered. If '0' is selected, the system information is transfered at maximum bandwidth.

See Also

  • Connect Agent
  • Connect Agent Settings - Basic Tab
  • Connect Agent Settings - Advanced Tab
  • Providing Your Consent on Sharing System Information