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How to

How to


Products: AS-B, Edge Server, Device Administrator, ​License Administrator, AS-P
Functionalities: Hardware, SmartDrivers
Product version: 2024, 7.0
12/3/2024

Downloading License Information

You download the license information file to be able to send the information on the licenses that is to be reclaimed.

This step must be done a computer that is connected to Internet and has access to License Activation Server (FNO).

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You can reclaim licenses on your field servers so that the licenses are updated with the latest information.

This is typically done when expanding a license subscription.

Reclaim licenses on field servers

Device Administrator is used to reclaim licenses installed field servers.

Consider the following cases when reclaiming licenses on field servers.

Online

In the online case the computer that runs Device Administrator is connected to the Internet.

For more information, see Reclaiming Licenses for Licenses on Field Servers Connected to Internet .

Online reclaim on a semi online system

A special case is semi online system where the field server is not connected to Internet, but Devices Administrator is connected to Internet. A semi online system is treated as an online system for licensing purposes.

For more information, see Semi Online System .

For more information, see Reclaiming Licenses for Licenses on Field Servers Connected to Internet .

Offline

In the offline case the computer that runs Device Administrator and the field servers are not connected to the Internet. Neither the Device Administrator nor the field servers can connect to License Activation Sever (FNO).

Use this workflow to reclaim licenses on field servers that are not connected to Internet and cannot access License Activation Server (FNO).

For more information, see Reclaim Licenses for Licenses on Field Servers not Connected to Internet (FNO) Workflow .

Reclaim licenses on Enterprise Central or Enterprise Servers

License administrator is used to reclaim licenses installed on Enterprise Central or Enterprise Server.

For more information, see Reclaiming Licenses for Licenses on License Administrator .

To download license information

  1. In Device Administrator, click Servers .

  2. Select Show Licenses .

  3. Select the field servers.

  4. Click Reclaim .

  5. Click Download license information .

  6. Click OK .

  7. In the Device information field, browse to the file with the gatheried server information that was generated in the previous procedure.

    For more information, see Gathering Server Information .

  8. In the License information field, browse to the location where you want to download license information file.

  9. Click Download .

  10. Click Close .

Move the license information file to a computer that runs Device Administrator and is connected to Internet.

See Also

  • Field Server Licensing Overview
  • Reclaim Licenses
  • Reclaiming Licenses for Licenses on Field Servers Connected to Internet
  • Reclaim Licenses for Licenses on Field Servers not Connected to Internet (FNO) Workflow
  • Gathering Server Information
  • Downloading License Information
  • Creating the Request Files
  • Uploading Request Files to License Activation Server (FNO)
  • Sending the Response Files to the Field Server when Activating or Reclaiming Licenses